Password isn't updating
I changed a password online on a different machine. I changed the password in 1P on my iPhone. My Mac isn't showing the updated password. Not sure what's going on here. iPhone app is 7.2.1.
Thanks.
1Password Version: 7.2.2b2
Extension Version: 7.2.2b2
OS Version: 10.14
Sync Type: Not Provided
Comments
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@TomWolsky - sorry for the trouble. Please try locking 1Password on your Mac by clicking 1Password 7 > Lock, then re-opening it with your Master Password. Let us know if the password for your item is updated.
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Thanks Lars. I tried it a couple of times, but I still see the old password on the Mac.
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Update: It just changed on the Mac. Surprisingly long time it seems.
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@TomWolsky - that does seem like a long time. I'm wondering what software you might have on the Mac that could be preventing the notifier? Any kind of HandsOff/Little Snitch or other network-level software?
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Don’t think so. I could send you System information if you think it might help.
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@TomWolsky - before we go down that particular rabbit hole, I'd recommend a fresh restart of all devices including routers on your system, as well as verifying the connection setups on each. Test it out for a while - see how quickly new/changed items appear on other devices, and if things continue to seem slow to you, let us know how long (approximately) things took, and we can dig further into diagnostics if necessary at that point.
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Update was immediate. Made a change on the phone. Launched Mac 1P and it was there. Removed the change on the Mac, went back to the phone, and it was gone.
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@TomWolsky - sounds like something temporary, then. :)
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Unfortunately the problem has repeated. I created a new entry on the phone, and it's not appearing on the Mac. I've tried, lock, closing, unlocking with TouchID and unlocking with password. It's just not appearing. Maybe it's just time, though it's odd that the last test went beautifully. Wondering if it's a network thing. Devices on different networks and locations at different times.
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OK. It arrived. Networks hadn't changed. Just seemed a really long think,
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@TomWolsky - that's mildly unusual, but nothing to worry too much about. I'd guess it has to do with local network issues, so as long as you're not seeing items that don't ever sync, you should be fine. One way to force a sync is to lock 1Password and then unlock again.
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Thanks Lars. I tried the lock, unlock, but it didn't;t seem to kick it into action.
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@TomWolsky - are you using any content blockers/network filters/antivirus software on your Mac (or at the network level)? If so, please either whitelist 1Password or turn it off temporarily and restart all related devices, then see how/if that affects things.
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No antivirus, but content blockers in Safari. I’ll try whitelisting.
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:) :+1:
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