iPassword Pro crashes after iCloud restore - Info.plist must contain an NSFaceIDUsageDescription key
Hello,
I recently replaced my broken iphone X to new iPhone X. After I restored my iphone from iCloud, I can't open iPassword App. It just crashes. I deleted the app and installed again, it works before I enabled FaceID. Once I actiavted faceID the app crashes again. I have many logins stored, only wat to get restoring from my iCloud backup. After dig in to iPhone diagnostic error log i found an error log below:
Incident Identifier: D66D48B3-BB05-452A-9432-EDC4908061D3
CrashReporter Key: 6dffc2a3ac60892c07d5beaebd38541260ff0685
Hardware Model: iPhone10,3
Process: iPassword2 [456]
Path: /private/var/containers/Bundle/Application/1ECEE993-5EBA-4BF1-8C05-5202F736CBCE/iPassword2.app/iPassword2
Identifier: com.GalaxyStudio.iPassword
Version: 5.3.2 (5.3.2)
AppStoreTools: 10A247
AppVariant: 1:iPhone10,3:11
Code Type: ARM-64 (Native)
Role: Non UI
Parent Process: launchd [1]
Coalition: com.GalaxyStudio.iPassword [488]
Date/Time: 2018-10-06 22:18:36.2715 -0400
Launch Time: 2018-10-06 22:18:35.4745 -0400
OS Version: iPhone OS 12.0 (16A366)
Baseband Version: 3.00.00
Report Version: 104
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Termination Reason: TCC, This app has crashed because it attempted to access privacy-sensitive data without a usage description. The app's Info.plist must contain an NSFaceIDUsageDescription key with a string value explaining to the user how the app uses this data.
Triggered by Thread: 6
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: iOS 12
_Sync Type: Not Provided
Comments
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@zaxidal: I think there may be some confusion. This is the support forum for 1Password by AgileBits. If you had "1Password Pro", this would not run on an iPhone X (or newer) at all, as it was a 32-bit app created in 2010, and 32-bit apps are not supported at all on iOS 11 or newer. If you're using an app with a different name than 1Password, which it appears you are, we won't be able to help with that. You'd need to contact the responsible party. We only make 1Password. :blush:
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I apologize. Yes you are right. I did confuse with 1 password with iPassword. Thanks for your response
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No need to apologize! Could have easily been a typo, so I wanted to make sure we're on the same page. It's just not something we have experience with, but hopefully you'll be able to get the help you need. Take care! :)
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