Primary vault on Mac not synching with Android and https://my.1password.com/home different

weirdmall
weirdmall
Community Member

I upgraded to https://my.1password.com. However, the Primary vault on Mac is not synching with my Android phone. And when I login to https://my.1password.com/home only a generic vault is visible with 3 logins. My Primary vault has 200 logins, but is not accessible through https://my.1password.com. What can I do? I tried adding an account. I tried importing and exporting.

Should all the 200 logins on my Mac's primary vault be available through https://my.1password.com and on my Android phone?


1Password Version: 7.1.2
Extension Version: Not Provided
OS Version: 10.13.6
Sync Type: my.1password.com
Referrer: forum-search:vault on my mac not on my android

Comments

  • weirdmall
    weirdmall
    Community Member

    I figured it out. I had to create a new "primary" vault and manually move logins from my Mac to https://my.1password.com. This vault appeared on my Android. Then I had to delete the local copy on the Android and delete the copy of the old 1Password in Dropbox. I think I'm OK and where it should be - synching through https://my.1password.com. Thanks!

  • Lars
    Lars
    1Password Alumni

    Welcome to the forum, @weirdmall! Thanks for the update. That's excellent news! I’d like to be able to say I’m glad I helped you get things squared away, but since you appear to have solved the problem by yourself, I can’t hardly claim any credit for it. :-) However, around here, we’ve learned to call a win a win whether we had a hand in it or not.

    So, congratulations! Keep an eye on things and please let us know if there's anything further we can do to assist you. Otherwise, have a great rest of your week, and thanks for being a 1Password user!

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