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I am getting double billed - - which one do I cancel?

rasmuscm
rasmuscm
Community Member
in Memberships

I'm trying to attach an image, but not sure if it's working.

I'm guessing based on another poster, that one I bought from my phone, and one I bought from my Mac, although they're the same account.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Ben
    Ben

    Hi @rasmuscm

    Our sales team can help you figure out which one to cancel. Please drop them a note at sales@1password.com. You’ll get a support ID back from BitBot when you email in. Please post that ID here.

    P.S. Yes, it does look like you have a subscription from each Mac and iOS.

    Thanks!

    Ben

  • rasmuscm
    rasmuscm
    Community Member

    DJF-52512-952

  • Ben
    Ben

    Thanks @rasmuscm. I see we’ve received your email and will be in touch soon.

    Ben

    ref: DJF-52512-952

This discussion has been closed.