1Password 7.2.1 Graphical Issue in Preferences Window

alexclst

I just noticed that if you go to the Browsers preferences tab, then switch to another one and back, there are some strange graphical issues in the Browsers preferences tab. Just a minor bug to report. See this video for an illustration of the problem.

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1Password Version: 7.2.1
Extension Version: 7.2.1
OS Version: 10.14
Sync Type: Families
Referrer: forum-search:graphical distortion

Lars

@alexclst - thanks for reporting, and especially for the screencast! Unfortunately, I'm unable to replicate that behavior on my own system, which is nearly identical to yours (I'm using an internal beta of 7.2.2 that's not available to the public, but to my knowledge, there isn't anything that's in my version that's NOT in yours regarding such a display issue.

Hmmm...let's go with the path of least resistance, here? Can you please Quit 1Password 7 Completely by typing ^⌥⌘Q (or just holding down the Control and Option keys as you choose Quit from the 1Password menu), and then re-start, and see if you can duplicate the behavior you're seeing? Let me know what you discover.

Gilles9

I see the same as @alexclst with 1P 7.2.2 beta 2

alexclst

Even after a complete quit and re-start of 1Password I see the issue. Given the report from @Gilles9 this seems like it is still a real issue in the latest betas. Maybe it is hardware-dependent? If that is the case, here is an excerpt from a report generated by running system_profiler -detailLevel mini in Terminal:

Graphics/Displays:

NVIDIA GeForce GT 750M:

  Chipset Model: NVIDIA GeForce GT 750M
  Type: GPU
  Bus: PCIe
  PCIe Lane Width: x16
  VRAM (Dynamic, Max): 1024 MB
  Vendor: NVIDIA (0x10de)
  Device ID: 0x0fe9
  Revision ID: 0x00a2
  ROM Revision: 3762
  Metal: Supported, feature set macOS GPUFamily1 v4
  Displays:
    iMac:
      Resolution: 1920 x 1080 (1080p FHD - Full High Definition)
      UI Looks like: 1920 x 1080
      Framebuffer Depth: 24-Bit Color (ARGB8888)
    ASUS PA238QR:
      Resolution: 1920 x 1080 (1080p FHD - Full High Definition)
      UI Looks like: 1920 x 1080 @ 60 Hz
      Framebuffer Depth: 24-Bit Color (ARGB8888)

Hardware:

Hardware Overview:

  Model Name: iMac
  Model Identifier: iMac14,3
  Processor Name: Intel Core i7
  Processor Speed: 3.1 GHz
  Number of Processors: 1
  Total Number of Cores: 4
  L2 Cache (per Core): 256 KB
  L3 Cache: 8 MB
  Memory: 16 GB
  Boot ROM Version: IM143.0130.B00
  SMC Version (system): 2.17f7

Software:

System Software Overview:

  System Version: macOS 10.14 (18A391)
  Kernel Version: Darwin 18.0.0
  Time since boot: 14 days 3:18

Lars

@alexclst - that seems to be the case! I'm actually using a 2014 Retina iMac 27", which allows for a higher resolution than what you're using. After seeing your report, I went out to a Mac Mini I also have that's hooked up to a 1920x1080 monitor and was able to replicate what you saw. So I'll be filing a bug report on this, and thank you so much for noticing and letting us know!

ref: apple-2363