Error reporting on Vanilla Forum software

wkleem

I logged out of a conversation with @brenty and cannot get back in. The messages also appears to have nothing to do with the old Inbox messages from some years ago?

Inbox messages cannot cleared now?

Apologies for the troubles. You have a great product, 1Password.

When I click on Brent’s messages, I get a Permission Problem message.

“Permission Problem
You don’t have permission to do that”

AGAlumB

@wkleem: Please send an email to support+forums@1password.com with the URL and a screenshot and post the Support ID here. I'll be happy to look into it.

wkleem

Support ID is [#WFZ-39279-268]

Thanks

wkleem

Also in Full Size vs Mobile, Mobile shows some total post count but in Full Desktop mode, zero.

AGAlumB

@wkleem: Yeah that's weird. If you go to "Comments" when signed in, do you see your posts there? I think part of the confusion is that the mobile site uses only "My discussions", whereas the desktop site splits things into "Discussions" and "Comments".

ref: WFZ-39279-268

wkleem

@brenty

I was sure that before, Discussions, Comments, etc, was visible. Can see yours, Adam’s, everyone else but not mine.

AGAlumB

I'm really not sure what the solution is. Sorry. You are still able to post here though. If you need help with 1Password, let me know.

wkleem

No problem. Just pointing out forum oddities, and the forum software has a number of them, some seemingly unfixable like Bookmarks. Maybe report to Vanilla?

We’ll carry on the conservation in email. I cannot get back in to a closed message which shows Permission Problem.

AGAlumB

:) :+1: