I just upgraded to Mojave and the Safari extensions do not work

hraulalmeida

I just upgraded to Mojave and the 1Password extensions disappeared and I cannot use the passwords with any application either

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:I just upgraded to Mojave and the Safari extensions do not work

Lars

Welcome to the forum, @hraulalmeida! I'm sorry for the trouble. Without a little more information, however, it's difficult to say what might be wrong. Can you tell us what specific version of 1Password you're using, as well as the version of the 1Password extension? Thanks.

hraulalmeida

1Password 7
Version 7.2.1 (70201002)
AgileBits Store

hraulalmeida

there is no extension

Lars

@hraulalmeida - if you visit Safari Preferences > Extensions, there's nothing in there for 1Password? In that case, please restart both Safari and 1Password 7 for Mac. Quit 1Password 7 Completely by typing ^⌥⌘Q (or just holding down the Control and Option keys as you choose Quit from the 1Password menu), then restart it and make sure "Always keep 1Password Extension Helper running" is checked in Preferences > Browsers.

hraulalmeida

Thanks, I can see the extension now

Lars

@hraulalmeida - great! Glad I was able to assist. :)