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Trying to move from trial to paid account

PaulBR45
PaulBR45
Community Member
in Memberships

I am trying to move from a trial to a paid account but the only option I see is the family plan for $4.99 a month. I only need the individual plan for $2.99 a month. Why can't I sign up for that plan?

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Comments

  • PaulBR45
    PaulBR45
    Community Member

    Just figured it out. That should have been easier.

  • danco
    danco
    Volunteer Moderator

    Do you mind saying why it was difficult. Maybe the AgileBits people need to make some changes in the way things are shown.

  • Meek
    Meek

    Hey @PaulBR45 I'm sorry to hear about the trouble switching from a Family account to an Individual account! As @danco mentioned, we'd love to learn more about how we could have made that easier for you.

This discussion has been closed.