Problems unlocking 1Pswd 7 Pro features

EsaKan
EsaKan
Community Member
in iOS

Please support.
Just updated to 1Password 7 on both Mac and iOS. I had iOS version purchased (down to 5 years ago) and I believe that included Pro features. I have upgraded my app gradually over the time, but now it does not allow me to restore purchase. I'm unable to trace down the upgrade policies of different versions, but could you please confirm, how it is ?

Currently installed version is 7.2.1. The App Store purchase receipt of older version shows only "1Password - Password Manager". I'm happy to provide receipt if you move this question to private channel.

1Password Version: 7.21
Extension Version: Not Provided
OS Version: iOS
Sync Type: Not Provided

Comments

  • Ben
    Ben

    Hi @EsaKan,

    If you've made the in-app purchase for Pro features in the past that should carry over to the current version as long as you were logged into the Apple ID that made the purchase when installing 1Password. The way this works is that when 1Password is installed the App Store provides our app with any relevant receipts for the Apple ID that you installed 1Password under. If you've changed Apple IDs that purchase would not carry over to the new ID.

    Ben

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