Safari extension (7.2.1) no longer working post-Mojave

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mistertumbles
mistertumbles
Community Member

Hi all! Finally upgraded my MBP to Mojave and I'm now having some trouble getting 1Password working within Safari 12. Following advice from other threads here, I've:

  • updated to the latest version of 1Password (7.2.1)
  • made sure the 7.2.1 extension is installed and active under Safari extension preferences
  • removed any older versions of the 1Password extension from Safari
  • quit and relaunched both Safari and 1Password several times each

End result: when I click the 1Password icon in the address bar, the 1Password main app window (sitting behind the browser) flashes to the front for a split second, then disappears. This behavior repeats each time I click the icon.

Any next steps for troubleshooting and potential resolution? Thanks so much! :)


1Password Version: 7.2.1
Extension Version: 7.2.1
OS Version: 10.14
Sync Type: 1Password account

Comments

  • Lars
    Lars
    1Password Alumni
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    Welcome to the forum, @mistertumbles! Please restart your Mac, and try again. If that has no effect on things, you may have 1Password or Safari installed in a location other than your main /Applications folder. If so, you'll need to move both (and any additional browsers you use) into the main /Applications folder. Let us know how you get on.

  • mistertumbles
    mistertumbles
    Community Member
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    Moving into the main /Application folder seemed to do the trick. Thanks, @Lars!

  • Lars
    Lars
    1Password Alumni
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    @mistertumbles - you're quite welcome; glad I was able to help. :)

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