iOS 12.0.1 deleted my standalone vault without a warning
After the software upgrade on my iPhone my Master Password stopped working, I only had a standalone vault
and when I tried to recover my account then I received an email saying that I do not have an account registered in 1Password.com,
following the steps in the support documentation I deleted the app and installed again but the standalone vault is gone.
1Password Version: most recent
Extension Version: no idea
OS Version: iOS 12.0.1
Sync Type: standalone vault
Comments
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@mruanova: I'm sorry to hear that. It sounds like you may be trying to login with a 1Password Account, but you will only have one if you've signed up for a 1Password.com membership. That’s the only way you’ll have a Secret Key or Sign In URL, or be able to access your data through 1Password.com. Instead, you can use 1Password without an account and sync your data from another device or create a new vault.
When you delete an iOS app, that destroys any data in it. So they only way you'll be able to get your data back is if you have it somewhere else. There just isn't any way around that. But if you'll let me know what you have to work with, I'll be happy to help walk you through things.
Did you backup your 1Password data at some point?
https://support.1password.com/backups/?ios#you-can-also-create-and-restore-backups-of-local-vaults
Did you copy it to other devices, or sync it somewhere?
https://support.1password.com/sync-options/
Do you have an iTunes device backup that contains it?
https://support.apple.com/en-us/HT204215
Let me know and we'll go from there.
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