When I created my membership the Secretkey came up but then something happened and it dissapered.
Everything is looked. I have a old installation with my old 1password details, but they are locked and therefore I created a new membership and everything went well until the part when I should save the Secretkey and so on. then something happened and all the info dissapered.
i am now trying to get my copy downloaded from within the app, but the newly created account is completely locked since I can not enter my Secretkey. What to do, I am desperate to get this working I can still work in my IOS but not in my MAC
please help ASAP
Janne from Switzerland
1Password Version: Can not get in
Extension Version: Not yet
OS Version: Mojave
Sync Type: Not Provided
Referrer: forum-search:can not findfind the Secret key or emergensykit. I can not get in anywhere
Comments
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Hi @Bergmark, I'm sorry to hear about the trouble signing up for an account! It looks like an error occurred and didn't let you finish creating your account.
Go ahead and sign up fresh here and it should work properly this time:
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