start my 1password family membership account over please

sent email on weekend... would like to convert my 1password 6 into v7 with membership. somehow didn't see the key when registered so need to start over please.

See [#CBU-86913-538].

1Password Version: 6
Extension Version: Not Provided
OS Version: 10.13
Sync Type: dropbox
Referrer: forum-search:Start my 1password account over


  • Hi
    I’ve sent an email and posted here. Should I post on twitter or is there just a long queue?

  • BenBen AWS Team

    Team Member


    There is a long queue. Sorry. Please avoid contacting us via multiple methods about the same issue as that only lengthens the queue. :( We’ll be in touch as soon as possible. Thanks.


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