To protect your privacy: email us with billing or account questions instead of posting here.

Cannot install 1PW 7 to Mac.

LG4mac
LG4mac
Community Member
in Memberships

I've had a 1PW 6 license. I updated to a membership today and step 1 says to "get the apps". I tried to download 1PW to my MacBook pro. The installer stops on "Quit 1Password" In the large box it shows 1Password mini. I hit quit all and nothing happens. I cannot continue with the installation.

1Password Version: 7
Extension Version: 4.7.3
OS Version: Mac OS Mojave
Sync Type: Not Provided
Referrer: forum-search:Have new membership today. Cannot download 1Pw7 for Mac. Installer stuck at "quit 1Password"

Comments

  • LG4mac
    LG4mac
    Community Member

    Well I just figured out how to "quit 1PW mini" (open 1PW menu, press control and option together, click on quit 1PW and mini). The installation was then able to progress and finish. Gotta love google!

  • Ben
    Ben

    Thanks for the update @LG4mac. Future updates should not require that. If you continue to have to manually quit 1Password mini each time please let us know.

    Ben

This discussion has been closed.