Website / overlay freezes on Chrome extension when I update a login on signup

doubtful_endeavor
doubtful_endeavor
Community Member
in 1Password in the Browser

Hey,

I wanted to report a different bug. But while signing up for your forum I encountered a new one (that I also have seen before on other pages).

What happened:

  • I go to signup
  • I unlock the 1Password Chrome extension
  • I let the 1Password Chrome extension generate a password and click fill
  • I generate a random password to use as a username and copy it in manually
  • I click signup. The site complains that the username is too long
  • I change the username and click on the little 1Password icon in the field to update the login
  • The overlay appears where I can select which login to update. The correct one is selected. I press save. Nothing happens. I want to close the overlay. Nothing happens. I now have to reload the page and re-enter everything.

Very annoying! Please fix this issue. Thanks. >_<

1Password Version: 1Password 7 Version 7.2.1 (70201001) Mac App Store
Extension Version: 1.12.1
OS Version: OS X 10.13.6
Sync Type: 1Password

Comments

  • littlebobbytables
    littlebobbytables
    1Password Alumni

    Hello @doubtful_endeavor,

    I suspect this might be related to the cannot connect to server issue that seems to be affecting more and more users. I don't know how you would feel about testing the beta version of the extension but if that is something you may consider you can find it at 1Password extension - Chrome Web Store. If you're happy to test and you're still seeing this issue interfere with your usage please do let us know and we'll continue with the investigation into what's happening.

This discussion has been closed.