Cannot open One Password.

tpdkweber
tpdkweber
Community Member
in Mac

I cannot open my One Password account. Message comes up "One password quit unexpectedly".

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:My one password will not open. Message comes up "quit unexpectedly".

Comments

  • maberkin
    maberkin
    Community Member

    This is happening to me too??

  • Lars
    Lars
    1Password Alumni

    Welcome to the forum, @tpdkweber! I'm so sorry for the trouble. I see you posted this on Saturday, when our coverage for these forums is lightest -- are you still having this issue? The first thing I'd suggest is that you restart your Mac and see if the problem persists. If so, then can you tell us:

    • What _specific version of macOS you're using?
    • What _specific version of 1Password you're using?
    • What _specific version of 1Password extension you're using in your browser?
    • How you sync your 1Password data?
    • Anything else you think we should know about how you're able to reproduce this issue? Thanks! :)
  • Lars
    Lars
    1Password Alumni

    Welcome to the forum, @maberkin! Please see my above comment/suggestion, let me know how that works for you. :)

This discussion has been closed.