Purchased licence doesn't work on new computer error "Failed to parse the licence file"
I purchased a licence from AgileBits site back in 2013. Recently replaced computer and now licence doesn't work. Error message shows invalide licence Failed to parse the licence file.
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:Failed to parse the licence file
Comments
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What OS is your new computer? Are you attempting to use 1PW7?
1PW7 can be used either with a subscription or a licence. However, as a major upgrade, 1PW7 requires a new licence if you are going with a licence.
You may be able to stay with 1PW6 if that's what you want, and use your old licence. I wouldn't recommend it, though, as there won't be any updates and a new OS might make it unusable.
It is worth looking at the subscription, see https://support.1password.com/why-account/ . Some people prefer to stick with a licence, but for most people the sub is a better choice.
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Welcome to the forum, @Ketchbe! @danco is quite correct; a license from 2013 would have been for either 1Password 3 for Mac or 1Password 4 for Mac, and in either case, would not work to license the all-new 1Password 7 for Mac.
For most users, a 1password.com membership is the best way to use 1Password these days; we invite you to check it out free for 30 days. If you're interested, head over to the main 1Password sign-up page and create your account. If you're planning to stick with a standalone license upgrade, you can do that too, right within 1Password 7 for Mac itself. Just click the Read Only banner on any of your items in the main 1Password window, and you'll get the choice to either subscribe or to purchase a license. Hope that helps! :)
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