invited people as "guest" and should have invited as "family member"

kcassist

Hi,
I wasn't clear on the difference between "guest" and "family" and should have invited members as family. I tried deleting them as guests to re-invite as family, but only found the option for "suspend" not "delete".
Or, if there is an easier way to recategorize someone, please let me know.
Thanks,
Karen

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Referrer: forum-search:convert guest to family

Ben

Hi @kcassist,

Unfortunately the only option is to delete their guest accounts and re-invite them as a family member. To remove people from your family, click People in the sidebar. You can suspend accounts temporarily or delete them permanently. In this case you’ll want to do the latter. To do so:

• Click the name of the person you want to delete.
• On their details page, click More Actions and choose Delete User.

I hope that helps!

Ben

kcassist

Thanks! That worked. Appreciate your clear instructions. :+1:

Ben

You’re very welcome @kcassist. If we can be of further assistance, please don’t hesitate to contact us.

Ben