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Resetting account

billdago
billdago
Community Member
in Memberships

I need help setting up my account. I have ( I think ) a standalone license for version 6. I can login on the mac but not on my phone or on the website. Can I have that account reset so I can sign up for the new subscription?

1Password Version: 6
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Meek
    Meek

    Hey @billdago, I can definitely help you reset your account. Could you send us an email to support+forum@1password.com from the email address that you used to sign up for the account? Please include a link to this forum thread, and reply here with your Support ID that you'll receive in an automated email. That'll help us connect the dots.

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