Move personal account from the US to Canada

TWA

Hi, I want to move my account from the US to Canada, with payment in Canadian $'s. Have found the straightforward step-by-step instructions. However, a question before starting. My subscription was renewed 3 days ago, in US $'s. To create a Canadian account (first step in the instructions), your website asks for credit card info., with the option to bypass the entry until later. What is the process to avoid double billing? Great product! Thanks for your help.

AGAlumB

@TWA: Accounts cannot be "moved", as 1Password.com and 1Password.ca and 1Password.eu are all completely separate. That's sort of the point, and probably why you care about it at all. ;)

However, you can easily move items between vaults by signing into both accounts in the app.

And in order to avoid paying for multiple accounts, either don't setup billing in the first place, or cancel the account from the bottom of the billing page. I hope this helps. Be sure to let me know if you have any other questions! :)

TWA

Thanks. I did understand, though not stated clearly, that items must be moved from one account to another (e.g. US to Canada), after the the target account is created. Regarding billing. If I create the Canadian account without providing payment information and cancel the US account, does the recent annual payment in US funds cover the next year of Canadian account use?

AGAlumB

@TWA: No. They're 100% separate. If you need an adjustment, be sure to email sales@1password.com once you've got things all setup so we can help with that. :)