Updated version of 7.2

tom_777
tom_777
Community Member
in Mac

When I tried to install update 7.2 version of 1Password I received a message saying it couldn't find an installed version of 1Password

1Password Version: 7.1
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Lars
    Lars
    1Password Alumni

    @tom_777 - that's odd; how did you initiate this update? Anyone can visit our downloads page and grab the latest copy, but that's a full installer, not an update mechanism. Is that what you did? Or did you begin a check-for-update procedure from somewhere else?

  • tom_777
    tom_777
    Community Member

    I receive a message that 7.2 is available

  • tom_777
    tom_777
    Community Member

    Message was then "Failed to find the version of 1Password installer"

  • Lars
    Lars
    1Password Alumni

    @tom_777 - please restart 1Password and try again. Quit 1Password 7 Completely by typing ^⌥⌘Q (or just holding down the Control and Option keys as you choose Quit from the 1Password menu), then restart 1Password by double-clicking from the Applications folder. Let me know how that works for you. :)

  • tom_777
    tom_777
    Community Member

    It worked thanks, Tom

  • Lars
    Lars
    1Password Alumni

    @tom_777 - great! Glad I was able to help. :)

This discussion has been closed.