Reinstalling

FBogus
FBogus
Community Member

Apple had to wipe my Iphone 7. The app is insisting on a Secret Key which I cannot find. I'm still logged in to 1Password on an older device and can access my data from it, but when I try to follow the directions and go to Accounts to get the Key, I get the same log in page that I am getting on the wiped device. I can manually copy over the data from my old device but there is new data that is missing. How can I get to the newer data?


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @FBogus: It sounds like you may be trying to login with a 1Password Account, but you will only have one if you've signed up for a 1Password.com membership. That’s the only way you’ll have a Secret Key or Sign In URL, or be able to access your data through 1Password.com. Instead, you can use 1Password without an account and sync your data from another device or create a new vault. Where do you have your 1Password data currently?

This discussion has been closed.