Convert from individual to family plan

pharmd2012

Hello, how do I convert my paid 1 year individual plan to a family plan?

I also email about this. The support ID is #RZA-48674-173.

Thank you.

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1Password Version: 7.2.2
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

chickenlips77

Hoping for an answer to this too. I currently subscribe to the individual plan, will the difference in price just be added or am I refunded the remaining cost and charged for a new family plan?

Thanks

Ben

Hi folks,

If you are subscribed directly through us please use the "invite people" link in the sidebar at https://my.1password.com/
If you are not subscribed directly (i.e. if your subscription is managed by Apple) you'll need assistance from our sales team. They are accessible at sales@1password.com. When you email them please use the email address associated with your 1Password account. You'll get an auto-reply from BitBot with a support ID. Please post that here.

It is currently taking our sales team a few days to get to everyone's emails, so I apologize for the delay. @pharmd2012 I see you already emailed us. I'll get that email in front of the correct people and they'll be in touch as soon as they can.

Thanks.

Ben

pharmd2012

Thank you, @Ben I did subscribe through Apple.

My support ID is: RZA-48674-173

Thank you.

Ben

Yep; already made sure our sales team had it on their list. Thanks. :)

Ben