I purchased v6 on mac app store and just upgraded to v7
As I purchase on the Mac App Store I don't have a secret key or a 1password login.
It keeps prompting me to buy a subscription and sign up for an account (which is what I want to do) but it says I already have an account under my email and I can't go further. It then only allows me to go further if I have a secret key (which I don't). I tried everything on your forums but it doesn't work and I emailed 4 days ago but have not got a reply. I can't use the product!
1Password Version: 7.2.2
Extension Version: Not Provided
OS Version: Mojave
Sync Type: iCloud
Referrer: forum-search:moving from v6.8 to 7
Comments
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Hi @werdna1512
I'm sorry for the trouble. The only email I'm seeing from you is from Tuesday the 13th (2 days ago). Unfortunately it is taking us a few days currently to respond to inquires. This is something our sales team can help with though, and I'll make sure it gets their attention as soon as possible. My apologies for the delay.
Ben
ref: BIH-59534-462
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