Change owner of business account

mpflugfelder
mpflugfelder
Community Member
in Business and Teams

How do I change the owner of a business account? I'm trying to suspend a user on our account and I receive an error message "Failed to suspend person. ServerError: One manager must remain. Please add another manager and try again (108)"

I believe that the person I'm trying to suspend is the person that created the account, and I've taken over for him. I have the emergency kit and master password. I'm also still in touch with the original owner, so if there's something that I should have him do, I can do that as well.

Thanks,
Mike

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Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @mpflugfelder: There can be multiple Owners. You'd need to have them promote you. You will not be able to remove the only Owner.

  • mpflugfelder
    mpflugfelder
    Community Member

    Thanks @brenty, that did the trick!

  • AGAlumB
    AGAlumB
    1Password Alumni

    You're very welcome! Sorry you hit that snag, but hopefully everything else with 1Password -- and your business -- goes smoothly for you. Cheers! :)

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