How do I reset my Master Password. I have no "Team".

Seh
Seh
Community Member
in iOS

I have already deleted the app and restarted but my original account is still blocking me from adding an existing account as it is still asking for the Master Password. I have my Key.

Any help would be appreciated.

1Password Version: 7.2.2
Extension Version: Not Provided
OS Version: iOS12.1
Sync Type: Not Provided

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    @Seh: There is no "reset". The data is encrypted using your Master Password. You'd need to either enter your Master Password correctly or start over. However, please try the tips in this guide as they may help you gain access again:

    https://support.1password.com/forgot-master-password/

    Alternatively, if you're part of a 1Password Family another Organizer could help you recover your account, so you can create a new Secret Key and Master Password:

    https://support.1password.com/recovery/#begin-recovery

    If that doesn't help though, you will not be able to get in. Otherwise anyone could. You can try as many times as you want though. You won’t be “locked out”, but you will not be able to access your data unless you can enter the required Master Password correctly. Please let me know how it turns out.

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