Secret Key access
I registered for a new membership. while setting up my account, my ipad locked down and I had to restore it. I cannot access my account from any device because i didn't download my secret key prior to the restore. How do I proceed?
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Comments
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Simular problem.
I downloaded it on my phone but don't see where it went.0 -
@AnnF I see Zak was able to help solve this for you via email. Was everything sorted for you now or did you have anything else we can help you with?
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@Dmckeague I just found your email, so i'll carry the conversation over there. Cheers!
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Yes, Zak was a great help!! The issue arose from using an ipad to register. So much easier using my lap top.
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Zak is awesome, really great guy!
I'm aware of some of the potential sticking points that can arise when registering for an account using iPads, we are working hard on making this better at the moment. Until then, I'm really pleased you're all setup now.0 -
i am having a similar problem. have sent several emails , but have not received a response. Could you help me as well?
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Hello @samnmimi,
I've found your support ticket, I'll follow up with you there.
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great. thank you
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:) :+1:
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