Couldn't sync with backup

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RyanjKing
RyanjKing
Community Member
in iOS

Hi! I have just switched from iphone 6 to 8. Did not sync with apps. Can I recover my account?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:Logging into new iphone

Comments

  • Ben
    Ben
    Options

    Hi @RyanjKing

    I'd be happy to help here. Could you please let me know:

    1. Do you have a 1Password subscription membership? If so do you have your Emergency Kit?
    2. Do you still have access to the iPhone 6? Does it still have 1Password on it?

    Thanks.

    Ben

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