Updated version removed my Safari extension?

nikolaimih
nikolaimih
Community Member
in Mac

I updated 1password on the Mac, to it's newest version and when i opened Safari, even though the extension is installed i can't have it in the toolbar - it's gone. So I can't log into websites the easier way now.

I have the extension working on chrome, but safari toolbar option disappeared

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Lars
    Lars
    1Password Alumni

    @nikolaimih - I'm sorry for the trouble. However, it's difficult-to-impossible to say what might have gone wrong and how we might help you fix it without a little more-detailed information. Can you tell us:

    • the specific version of 1Password you have installed (both the one you had installed previously, and the one you updated to),
    • the specific version of macOS you have installed
    • the specific version of 1Password extension you're using in both Safari and Chrome (or whatever the most-recent one was)
    • the specific version of browser you're using (both Safari and Chrome)
    • what steps you took and where things went wrong - did you get any error messages? Anything else you noticed that seemed relevant to you? Thanks!
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