Not able to use FaceID on new iPad Pro

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GenomeDoc76
GenomeDoc76
Community Member
in iOS

I have the new iPad Pro with FaceID and I can’t figure out how to enable FaceID to unlock 1Password. I don’t see the option on the unlock screen or in the settings. It’s pretty annoying because the iPad of course does not have a fingerprintID so I have to keep typing in my very long master password every time. I’m a bit shocked that 1Password would not enable FaceID on the new iPads since it’s working on iPhoneX, XS, etc. FaceID works fine in other apps both in portrait and landscape mode. How can I enable this?

1Password Version: 7.2.2
Extension Version: Not Provided
OS Version: iOS 12
Sync Type: 1Password.com

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  • garyrh
    garyrh
    Community Member
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    Open 1password go to settings then security and enable Face ID there.

  • AGAlumB
    AGAlumB
    1Password Alumni
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    @GenomeDoc76: 1Password isn't going to automatically enable that. After all, if you have someone else's face setup on your device, that would allow them to get into all your 1Password stuff too. You can enable it yourself though:

    Use Face ID to unlock 1Password

    I hope this helps. Be sure to let me know if you have any other questions! :)

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