Discrepancy in Vault

RickCunn
RickCunn
Community Member

I've got 1PW on an iMac and 2 iOS devices, sync'd thru iCloud. I bought a new Mac. After installing 1PW it found my iCloud vault. However the new version reports fewer numbers of All Items and also fewer numbers of Logins than what is on the old iMac and iOS deices. Also, the old iMac 1PW shows primary on iCloud. On the new Mac it shows Primary On my Mac.

How do I resolve the discrepancy?


1Password Version: 7.2.2
Extension Version: Not Provided
OS Version: OS X 14.1
Sync Type: iCloud

Comments

  • Lars
    Lars
    1Password Alumni

    @RickCunn - if the newer Mac shows your Primary vault under "On My Mac," then that means it's likely not syncing with anything. Please check the steps in this iCloud sync troubleshooting guide to guide you through checking it and getting things synced. Let us know if you have any problems.

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