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Unable to get to billing page

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ldaponte
ldaponte
Community Member
in Memberships

Every time I try to navigate to the /billing or selecting billing from the online help I'm prompted for my master password and then taken to my 1password page where I can see my vaults but no billing information or billing link. If I try to navigate to billing again I'm asked for master password and no billing. I've sent an email request to 1password help several days ago with no response and now my account is frozen.

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:billing page

Comments

  • Ben
    Ben
    Options

    @ldaponte

    I apologize for the delay. We're working as quickly as we can to get responses out to everyone. I'm sorry we have not been able to reply to your email yet. I'll do everything I can to get a reply to you today.

    Thank you.

    Ben

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