How can i disable the message 'Upgrade your data - The latest 1Pawword data format provides .....'

Community Member

every time i open 1password, i get this message... and i upgraded and nothing happened...
i sync the location with 'synchronize ultimate app' other way doesnt work because a wlan server for windows 1password isnt implemented yet...

(maybe you can add finally nextcloud folder sync... but thats another topic)

i purchase the 1password app and all permissions in android for 1password are set.

can you disable please the annoying message !!

thanks roman!!!

1Password Version: 7.0.9
Extension Version: Not Provided
OS Version: Android 9
Sync Type: Folder Sync


  • periperi

    Team Member

    Hi @r0man. I'd like to ask you to create a diagnostics report from your Android device:

    Sending Diagnostics Reports (Android)

    Attach the diagnostics to an email message addressed to [email protected].

    With your email please include:

    • A link to this thread:
    • Your forum username: r0man

    That way I can "connect the dots" when I see your diagnostics in our inbox.

    You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here so I can track down the diagnostics and ensure that this issue is dealt with quickly. :)

    Once I see the diagnostics I'll be able to better assist you. Thanks very much!

  • r0manr0man
    Community Member

    hi thanks for the reply and sry for my late answer (: (and how can i edit my posts, because there are misspelling words...)
    i solved the problem. i reinstalled 1password and no sync works and the vault was gone...
    it was a sync problem. i sync on my phone the location with synchronize ultimate app and the connection was lost.
    than 1password loses the vault location and create a temporary local vault... from than on i get these annoying message above... i opened nextcloud and the connection was established and the vault that i want to sync was created back. synchronize ultimate app synced all and the message is gone (: everything works fine.

    but it would be fine to have a direct nextcloud (webdav) sync in the app like dropbox... because i keep my files secured in my owncloud and i dont trust any other cloud services (:

    (and sry for my bad english...)

  • AGAlumBAGAlumB
    1Password Alumni

    Thanks for the update! You shouldn't apologize for your English! I wouldn't have guessed you're not native otherwise. Much better than what I see on Twitter on a daily basis. ;)

    We don't have any plans to add support for other 3rd party sync services since our focus is on our own. We've got a responsibility to make sure that's the best it can be, and, after all, 1Password's Folder Sync feature is available to give some flexibility in that regard anyway. Cheers! :)

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