i upgraded to iphone 10 from iphone 7. I do not and never had a secret key. how do i open

hillary39
hillary39
Community Member
in iOS

the app migrated from my iphone 7 but I can no longer open one password. I do not have a secret key. I've had one password for many years and have migrated it from several phones. I can see the data in dropbox but I would like the old one password format back. How do i do this?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: 12.1
Sync Type: icloud
Referrer: forum-search:iphone 10 install

Comments

  • hillary39
    hillary39
    Community Member

    can't open the app on iphone 10 running 12.1. I have no secret key and never had one.

  • Ben
    Ben

    Hi @hillary39

    From the welcome screen in 1Password 7 for iOS please scroll down and select the option to sync with Dropbox, rather than selecting the 1Password.com option.

    I hope that helps!

    Ben

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