I want to convert an iTunes subscription to Family type

mpb
mpb
Community Member
in Families

I just subscribed to an annual individual subscription through iTunes but I want a family subscription. How can I make this change?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:I want to convert an iTunes subscription to Family type

Comments

  • mpb
    mpb
    Community Member

    I just subscribed to an annual individual subscription through iTunes but I want a family subscription. How can I make this change?

  • AGAlumB
    AGAlumB
    1Password Alumni

    @mpb: To subscribe to 1Password Families through iTunes/Apple, you would need to have selected the 1Password Families option during signup. It is not possible to change account types within their system. If you send an email to sales@1password.com and post the Support ID you receive here, we can walk you through switching over to billing through the website so you can change your account type and manage billing there.

This discussion has been closed.