1Password windows10客户端无法识别chrome 70

nerverfs
nerverfs
Community Member
in 1Password in the Browser

1Password windows10客户端无法识别chrome，【已连接的浏览器】为空；在网站上输入账户密码后没有弹窗提示

chrome版本 70.0.3538.110（正式版本） （64 位）

请问如何解决呢？谢谢

1Password Version: 7.2.581
Extension Version: 4.7.3.90
OS Version: Windwos 10 1809(17763.134)
Sync Type: no
Referrer: forum-search:chrome失灵

Comments

  • ag_sebastian
    ag_sebastian
    1Password Alumni

    Hi there @nerverfs,

    It sounds like you might not have the 1Password extension installed. I'd like to ask you to try installing the 1Password extension from the Google Chrome Store. If you already have the extension installed and it's still not working, I'd like to ask you to create a diagnostics report from your Windows PC:

    https://support.1password.com/diagnostics/?windows

    Please add the following code (including the square brackets) to the subject of your diagnostics email before sending it:

    [#ERH-51527-356]

    This will link your diagnostics to a support request I've just created for you. I'll take a look, and let you know what I find through email.

    Thanks!

  • nerverfs
    nerverfs
    Community Member

    问题解决：Windows10用户名（其实是C:\User\用户文件夹）不能有空格、特殊字符、中文，否则会导致1Password插件无法正常工作，听说是Chrome的BUG，但Chrome好几年了都没解决，估计也不会解决了

  • AGAlumB
    AGAlumB
    1Password Alumni

    Please install the latest stable version of 1Password or Windows:

    https://1password.com/downloads/

    Google has expired their old signing keys and 1Password has been updated with the new ones.

This discussion has been closed.