Primary vault not visible on iCloud

Dammark
Dammark
Community Member

I've bought a new mac mini, but when I install the latest version of 1Password it can't find my primary vault.
The new mac is running v6.8.9 and the old mac is running v6.3.3.

Both macs is set to sync with iCloud and both are running macOS 10.14.1
And both macs are logged into iCloud with the same credentials.

Any ideas ?


1Password Version: 6.3.3/6.8.9
Extension Version: Not Provided
OS Version: 10.14.1
Sync Type: iCloud

Comments

  • Lars
    Lars
    1Password Alumni

    Welcome to the forum, @Dammark! I'm sorry for the trouble. The first thing I'd do is wait a bit. iCloud sync sometimes isn't as speedy as other methods. Especially if you have a lot of stuff in iCloud, it might take a while to fully sync the first time. On the other hand, if that doesn't resolve it, then my next question to you would be: are there any other devices syncing 1Password data successfully with this iCloud account -- perhaps an iOS device like an iPhone or iPad? Or is it just these two Macs?

This discussion has been closed.