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Installing previously purchased app on new ipad

leanit
leanit
Community Member
in Memberships

Trying to install 1password on new ipad (purchased version on old ipad). Asking for secret key, which I do not have, sign in address (don’t know what this is. Also, originally purchased version 3 with e/mail address that I no longer use. Tried to follow instructions on website but basically takes me in a circle.

1Password Version: recent ios
Extension Version: Not Provided
OS Version: ios
Sync Type: icloud

Comments

  • Corey_C
    Corey_C
    Community Member

    Hi there @leanit

    That information is only required for people with 1Password membership subscriptions. From what you are describing, it doesn't look like you have one of those. Instead, on the Welcome Screen, scroll down and click the iCloud option to sync up your data.

  • leanit
    leanit
    Community Member

    Perfect! Thank you

  • Corey_C
    Corey_C
    Community Member

    My pleasure @leanit, happy to help.

This discussion has been closed.