Set up a new account on an iPhone with promo code. Secret key never downloaded - now I'm locked out.
I signed up for 1Password with a promo code through my phone. After recording my payment information and everything, I was instructed to download a secret key, which led to an error page. Upon backing out of the error page, I was logged out without ever seeing the secret key. Now I am locked out of my account without ever having logged in. I submitted a support ticket (#NNU-64895-748) as well.
1Password Version: Not Provided
Extension Version: Not Provided
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Sync Type: Not Provided
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Comments
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Hello @rficken3,
It sounds like we may need to help you delete and recreate the account. I will follow up with you through the support ticket.
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