2factor Auth request every day, and twice in a row.

nsaladin
nsaladin
Community Member
in Mac

So every day when I come to work, 1password requests that I authenticate with 6 digit PIN twice in a row. I hit enter and the screen pops right back up requesting the code, I enter it and hit enter again. Some times after entering the PIN twice in a row, I am asked for the account password

1Password Version: 7.2.2
Extension Version: n/a
OS Version: 10.14.1 (18B75)
Sync Type: Not Provided

Comments

  • Ben
    Ben

    Hi @nsaladin

    I'm sorry for the delayed reply. We have seen a few reports of this and are investigating the issue. What may help for now is logging in at https://my.1password.com/profile and under authorized devices select the gear icon next to the Mac in question and select the option to require the 2FA code. Restart the Mac, launch 1Password, and enter the code.

    Ben

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