Finger Print Scanner Bug

Bcr8tiv
Bcr8tiv
Community Member
in Mac

I am having an issue with just the desktop app requesting me to scan my finder twice. When I open the app it immediately displays two finger print scanner windows. Im not sure why this is but It's kind of annoying. I tried uninstalling the app and reinstalling with no luck.

1Password Version: 7.2.4
Extension Version: Not Provided
OS Version: 10.14.2
Sync Type: iCloud

Comments

  • Lars
    Lars
    1Password Alumni

    Welcome to the forum, @Bcr8tiv! Those aren't two Touch ID windows, the larger one in the background is simply 1Password for Mac's main window, in locked mode. The top one is the Touch ID prompt from macOS, and if you scan your finger, it should cause that first window to disappear and the second one (the main 1Password window) to unlock. Is that not what's happening for you?

  • Bcr8tiv
    Bcr8tiv
    Community Member

    Yes but before in pervious versions of the app it never did this all it showed was the Main 1Password window to unlock it. It's not a huge detriment but again just an annoyance.

  • Ben
    Ben

    I'm sorry to hear you find it annoying. It sounds like it is working as designed.

    Ben

This discussion has been closed.