Do i have to pay for ios app with existing account

kslack
kslack
Community Member

I just converted from individual to family account; purchased directly through 1password website. When trying to download ios app on family devices I only have options to download app if I select a free trial and a subscription through the app store. I don't want to be double charged for this service. How do I get the app using my existing subscription?


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Referrer: forum-search:download with out subscription

Comments

  • Hi @kslack

    On the welcome screen please select the 1Password.com account option under "already using 1Password?"

    Then log in with your existing 1Password account credentials (the same ones you are using on other devices). I hope that helps!

    Ben

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