Do i have to pay for ios app with existing account

kslack
kslack
Community Member
in iOS

I just converted from individual to family account; purchased directly through 1password website. When trying to download ios app on family devices I only have options to download app if I select a free trial and a subscription through the app store. I don't want to be double charged for this service. How do I get the app using my existing subscription?

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided
Referrer: forum-search:download with out subscription

Comments

  • Ben
    Ben

    Hi @kslack

    On the welcome screen please select the 1Password.com account option under "already using 1Password?"

    Then log in with your existing 1Password account credentials (the same ones you are using on other devices). I hope that helps!

    Ben

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