Installing on a new computer and master password doesn't work?

danielrucci
danielrucci
Community Member
in Mac

Hi team,

I have a standalone license for 1password. I have the app running on two macs and my iphone but I'm now installing it on a new machine, and when I set up the app, I point it to my .agilekeychain which I store in dropbox, and once it links to the vault it asks me for my master password. I enter it and get the Red-Lock shake meaning my password is incorrect. After a few attempts it gives me my password hint. Despite entering the correct password, as I use this vault and password on the other machines, it won't let me log in.

Any ideas? For what it's worth, I don't recognize the password hint (probably because I wrote it like 5 years ago or more) , but it doesn't seem to connect mentally to my master password either.

Dan

1Password Version: 6.8.9
Extension Version: Not Provided
OS Version: osx 10.14
Sync Type: dropbox

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