1Password extension is slow to respond in private Firefox window

System
System
in Mac
This discussion was created from comments split from: Firefox browser extension sometimes slow to respond.

Comments

  • rvosatka
    rvosatka
    Community Member

    Firefox extension STILL very slow (15 seconds to fill in login info). This problem STILL persists. I have sent logs and with NO response to re-submission. As recommended, I reinstalled Firefox and the Firefox extension.

    When using a "Private" window, the slow effect seems to ALWAYS occur. In a regular window, it is only slow the first time (or have not used a particular login recently).

  • MikeT
    MikeT
    edited December 2018

    Hi @rvosatka,

    Thanks for writing in.

    You've updated an old 1Password for Windows thread but according to your email, you're using the macOS version? Is that correct? Both versions work differently and handled by different team. If this is a macOS issue, I'll move your post to the macOS forum.

    ref: VUW-64631-419

  • rvosatka
    rvosatka
    Community Member

    Yep. It is a macOS issue. Thank you for noting my error.

  • AGAlumB
    AGAlumB
    1Password Alumni

    Thanks for clarifying. I'll close this discussion and we'll continue the conversation via email to avoid further confusion.

This discussion has been closed.