TouchID stopped working after I created new keychain

kristof.ca
kristof.ca
Community Member

Hi

Using 1Password 1Password 7, Version 7.2.4 (70204000). I have been using it for a long time, and it worked fine on my BMP 2017 with TouchID. Unfortunately, I had to recreate my keychain after the HDD encryption failed. All is working fine now, but the TouchID is never used for 1Password though it is used to unlock my mac.


1Password Version: 7.2.4 (70204000)
Extension Version: 7.2.4
OS Version: 10.14.2 (18C54)
Sync Type: Dropbox
Referrer: forum-search:TouchID stopped working after I created new keychain

Comments

  • AGAlumB
    AGAlumB
    1Password Alumni

    Yep. That will do it. You now have a mismatch between the Keychain and the Secure Enclave, which 1Password also uses for Touch ID security. You'll need to remove the Keychain and restart to let macOS regenerate it. Whatever you're doing manually will not work, since you can't create the Secure Enclave data yourself and have it match.

  • kristof.ca
    kristof.ca
    Community Member

    When you say "remove the Keychain", which one exactly should I remove?

  • AGAlumB
    AGAlumB
    1Password Alumni

    The whole thing. See my post here:

    https://discussions.agilebits.com/discussion/comment/464585/#Comment_464585

    And definitely have a backup before messing with this stuff, or you can have a bad time. :dizzy:

  • kristof.ca
    kristof.ca
    Community Member

    Cheers, fixed it.

    Merry Xmas.

  • AGAlumB
    AGAlumB
    1Password Alumni

    Likewise, thanks for the update. Always makes me nervous, and I'm relieved to hear that all is well again. I'll enjoy a long winter's nap tonight. Merry Christmas to you too! :)

This discussion has been closed.