Cannot get help - just go round and round in circles

cpuklutz9
cpuklutz9
Community Member

Been all over YouTube - no help! Have 1Password v.6.8.8 on iMAC v. 10.14.2 [works fine], need to sync data to 1Password v.7.2.5 on iPAD v12.1.1. PLEASE< PLEASE< PLEASE Help!


1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • cpuklutz9
    cpuklutz9
    Community Member

    Going crazy with repetitive, inapplicable fixes!!! Have 1Password on iMAC [works fine]; and want to sync it to 1Password on iPAD ????


    1Password Version: Not Provided
    Extension Version: Not Provided
    OS Version: Not Provided
    Sync Type: Not Provided

  • danco
    danco
    Volunteer Moderator

    Do you have a subscription or a licence?

    If you have a sub, syncing should be automatic. If you have a licence, you would have to set up syncing, but iCloud sync should be easy enough to arrange.

    If you don't know what you have, take a look at Preferences > Accounts and report what it says. Also perhaps, tell us the names of your vaults as that will also give some useful information.

    I gather that you have already been using 1PW6 on your iMac. Is 1PW on the iPad new, or have you been using that previously?

  • AGAlumB
    AGAlumB
    1Password Alumni

    @cpuklutz: It sounds like you just need to sync your data. As danco mentioned, we'd need to know how you have things setup on your Mac to give you corresponding instructions for your other devices, but you can find an overview of the sync options supports here:

    https://support.1password.com/sync-options/

    And if you'll let us know more details, we should be able to better assist you. :)

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