Password field hidden when trying to enter masterpassword

saturnonearth

Using iPhone XS, the field for the password seems to be covered by the keyboard when entering the master password, so you have no indication of what is actually happening.

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1Password Version: Not Provided
Extension Version: Not Provided
OS Version: iOS 12.1.2
Sync Type: Not Provided

Ben

Hi @saturnonearth

I'm not seeing that on my device. Would you be able to post a screenshot here please?

▷ How to take a screenshot

Ben

saturnonearth

The issue seems to have resolved itself after a restart. I will provide a screenshot if it props up again, thanks!

Ben

Thanks for the update. :) Happy New Year.

Ben

saturnonearth

I noticed a very similar issue on my iPad as well. I was able to take a screenshot this time.

Ben

Thanks @saturnonearth. If you rotate the iPad 90º in either direction (so that it is in landscape orientation) does that resolve the issue?

Ben

saturnonearth

I cannot re-create the exact scenario (it's only partially cutting it off now), but it does seem to help, (still cutting it close though).

Ben

Thanks again. We will continue to keep an eye out for this.

Ben

majortom

Same here in iPad landscape mode :(

Ben

Thanks @majortom. Our development team is aware of the issue and will be looking into how we may be able to address it.

Ben