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Importing standalone license key

fbessede
fbessede
Community Member
in Memberships

Hi!
I bought a license key a long time ago, back when it was just a text sentence. I can't remember if I ever got the file version but I know I was using 1P v6 for over a year. Now that I bought a new PC and Mac, I can't seem to be able to import my new license key.
Are there instructions on how to find the license file and import it?
Can you also confirm that I indeed purchased the license from your side?
Thanks!

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Sync Type: Not Provided

Comments

  • Ben
    Ben

    Hi @fbessede

    I see you also emailed us regarding this. As we may need to get into some personal details (purchase information) etc it would be best if we handle this by email. I'll have our sales team follow up with you soon.

    Thanks.

    Ben

This discussion has been closed.