Secret Key - Sign In
Hello,
I cannot retrieve my account or secret key information in the app.
Check screen shot attached, there is no account information.
I would like to use the app on iphone as well
1Password Version: 6.8.1
Extension Version: Not Provided
OS Version: OS X 10.11.6
Sync Type: Not Provided
Referrer: forum-search:sign in
Comments
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Hi @tomhameeuw
We'd be happy to help. Do you have a subscription membership, or are you using a 1Password 6 for Mac license?
Ben
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I cannot retrieve my account or secret key information in the app.
Check screen shot attached, there is no account information.0 -
I cannot retrieve my account or secret key information in the app.
Check screen shot attached, there is no account information.0 -
Hello, I'm using a Mac License.
Best,
Tom
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Without a subscription membership you do not have an account. Accounts are a subscription service. You can learn more about membership here:
About 1Password membership
If you'd rather continue with your license it would be up to you to manually configure syncing:
Sync your 1Password data
To see the additional sync options outlined you may need to scroll down on the welcome screen in 1Password for iOS.
I hope that helps. Should you have any other questions or concerns, please feel free to ask.
Ben
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Hello,
I have just installed 1Password on my Huawei phone and want to login with my account that I have on my computer.
I can't find the secret key, can you help me?0 -
@dkrb12: We don't have your Secret Key. But you would be able to find it in the app or browser you've already authorized:
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Thank you for your answer!
In the mean time I got it sorted.0 -
Great! Thanks for the update. I can't take credit for something you did, but if you have questions about anything else, just let us know. Cheers! :)
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