password wont autofill for specific site

notauser
notauser
Community Member
in 1Password in the Browser

What should i do if i have a single webpage that doesnt autofill from 1password? I can copy the details from the app and login. Windows 10, both password X and desktop app installed.

1Password Version: 7.2.617
Extension Version: Not Provided
OS Version: w10
Sync Type: Not Provided

Comments

  • ag_sebastian
    ag_sebastian
    1Password Alumni
    edited January 2019

    Hi @notauser!

    I'm sorry that filling is failing you on a page. :( First thing you can do is share the URL with us, so we can look into why 1Password won't fill on that specific page. We'd be happy to get it to work if we can. :)

  • notauser
    notauser
    Community Member

    @ag_sebastian

    Yall are using vanilla forums - have you disabled private conversations? I would like to send you the URL. How about email?

  • ag_sebastian
    ag_sebastian
    1Password Alumni
    edited January 2019

    @notauser: Let's take this to email, then. :smile: Please fill out the form here, mention this forum topic, and as soon as you create a support request, let me know here.

  • notauser
    notauser
    Community Member

    created a support ticket, no email was sent to me with a number yet. Maybe you can search for it.

  • ag_sebastian
    ag_sebastian
    1Password Alumni

    Found it, thanks for letting me know!

    I'll be in touch shortly. :smile:

This discussion has been closed.